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Community Relations and Events Coordinator – Youth Services of Tulsa

Post Date: March 15, 2023 at 4:41 pm

Application Deadline: April 15, 2023

Agency Name: Youth Services of Tulsa

Website Address: http://www.yst.org

 

Contact Name: Brian Young

Job Inquiry Phone: 918-382-4457

Job Inquiry Email: byoung@yst.org

 

Job Opening Title: Community Relations and Events Coordinator

Job Opening Description:

Youth Services of Tulsa is accepting applications for a Community Relations and Events Coordinator to conduct community outreach activities, facilitate volunteerism, and provide event planning services. A Bachelor’s degree in marketing, public relations, communications, or a related field is required. An equivalent combination of education and experience may be considered. Minimum of 2 years of experience in fundraising, event planning, or a similar development field is preferred. Marketing, public relations, or community relations experience is a plus. Proven experience coordinating events, leading project teams, and providing accurate reporting and record keeping with little supervision is required. Applications with resume and cover letter, describing how your past experience has prepared you for this role, will be accepted until the position is filled. EOE.

Job Opening Basic Qualifications:

EDUCATION/LICENSES/CERTIFICATIONS:
• Bachelor’s degree in Marketing, Public Relations, Communications or related field, or equivalent combination of education and experience.
• Must have and maintain a valid OK state driver’s license.

EXPERIENCE:
• Minimum of 2 years of experience in fundraising, event planning, or similar development field preferred. Marketing, public relations, or community relations experience a plus.
• Minimum of 2 years of experience with Microsoft Office Suite. Donor Perfect or similar CRM experience a plus.
• Proven experience coordinating events, leading project teams, and providing accurate reporting and record keeping with little supervision.

SKILLS/KNOWLEDGE:
• Advanced communication skills
• Advanced organizational skills including organizing, time management, recording, and reporting
• Intermediate planning abilities, both tactical and strategic
• Intermediate writing skills
• Intermediate problem-solving skills

Job Description Summary:

ESSENTIAL FUNCTIONS:

1. Conduct community outreach activities to enhance public awareness of YST. Schedule and represent YST at community outreach events and resource fairs. Speak with knowledge about the full suite of YST programs and services, effectively engaging with youth and adult audiences. Schedule and conduct onsite and offsite presentations. Maintain scheduling flexibility to attend periodic evening and weekend events.

2. Facilitate the volunteer program: work with staff to identify volunteer opportunities for individuals and groups. Recruit, process, and train volunteers. Assist the Safe Place Coordinator with recruitment, and file tracking of Safe Place Responders. Track and report all volunteer activities. Conduct routine audits of volunteer files. Nurture collaborative relationships with groups like businesses, civic clubs, and churches. Identify group projects that advance YST’s mission and are meaningful to volunteers. Collaborate with Tulsa Area United Way staff to organize annual Day of Caring events.

3. Coordinate special events, including but not limited to the annual gala, Taste of Brookside, and Gifts of Hope. Think creatively and analytically to organize stunning events that thrill guests, build awareness, grow YST’s support base in the community, and meet fundraising goals. Collaborate with committees to bring their visions to life. Maintain a keen eye for detail and work proactively to plan for contingencies and problem solve when road blocks arise. Provide event reporting and analysis, including financials, year-to-year comparisons, and projections.

4. Bring a collaborative spirit to the table when working with the development and communications team to promote and publicize events, volunteer activities, and community relations efforts. Continuously model a spirit of teamwork while working with other internal teams, boards and committees, community partners, vendors and contractors, and other external stakeholders.

5. Serves as an integral member of the development and communications team, performing other duties as required or assigned to ensure team success.

6. Assure compliance with all applicable professional standards and requirements of funding sources and regulatory agencies; protect YST from loss of revenue, clients, or reputation due to any compliance failure.

7. Assure accurate, timely data management and record-keeping for reports, decision-making and successful completion of audits.

8. Demonstrate the highest levels of customer service orientation and welcoming acceptance for all clients, visitors and staff to assure that the behavior modeled as a YST representative is congruent with the agency mission and values.

Additional Information:

COMPETENCIES:

Critical Core Competencies

Action Oriented: Works hard; demonstrates energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Managing Diversity: Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.

Ethics and Values: Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Self Knowledge: Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn’t defensive; is receptive to talking about shortcomings; looks forward to balanced (+’s and –‘s) performance reviews and career decisions.

PHYSICAL REQUIREMENTS:
• Primarily sedentary work with standing approximately 15% of the time and walking 15% of the time and periodic lifting, carrying and pushing of up to 25 lbs.
• Operate routine office equipment including telephone, copier, facsimile, and calculator.
• Capable of ordinary communicating, including hearing and seeing a majority of the time.
• Routinely perform work on computer for an average of 4-6 hours per day.

• Work extended hours whenever required or requested by management.
• Travel domestically (both as driver and passenger) by automobile, commercial airlines, and public transportation.
• Capable of regular, reliable and timely attendance.

WORK ENVIRONMENT:
• Work performed primarily indoors in climate-controlled private office environment.

MENTAL AND EMOTIONAL REQUIREMENTS:

• Plan own work activities and that of others; work effectively independently or as part of a team with minimal supervision.
• Read and carry out various written instructions and follow oral instructions.
• Prepare detailed records or reports
• Speak clearly and deliver information in a logical and understandable sequence.
• Perform basic mathematical calculations with accuracy.
• Capable of understanding and complying with Agency policy and procedures, whether written or communicated verbally, including the instructions and directions from individuals in direct supervisory positions.
• Demonstrate compassion and tolerance for diverse personalities, lifestyles and cultures; deal calmly and professionally with individuals at various levels within and outside of the organization.
• Consistently demonstrate highest levels of customer service and discretion when dealing with clients, the public and co-workers.
• Perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Effectively handle multiple, simultaneous, and changing priorities.
• Exercise discretion on both internal and external confidential matters and ensure security of client files and agency materials.

ABOUT TULSA AREA UNITED WAY

UNITING PEOPLE + RESOURCES TO IMPROVE LIVES & STRENGTHEN COMMUNITIES

Tulsa Area United Way (TAUW) unites people and resources to improve lives and strengthen our communities. To do this, TAUW — with thousands of individual donors and companies — raises more than $25 million each year to support innovation grants, collaborative initiatives, shared technology services, and 59 human services organizations. This means 145 programs within Tulsa, Creek, Rogers, Okmulgee, Osage, and Wagoner counties empower a community working together to ensure that all of its members flourish and thrive.

During TAUW’s annual Day of Caring events, more than 6,300 volunteers provide direct service to area schools and nonprofits.

TAUW invests in these three building blocks for better lives:

EDUCATION

TAUW supports lifelong learning in our community from our youngest to our oldest citizens through the provision of educational information, training, and counseling.

FINANCIAL MOBILITY

Thanks to supporters like you, thousands of Tulsa area residents have obtained employment, pulled themselves out of debt, and have been able to provide for their families.

HEALTH AND BASIC NEEDS

Many of our partner agencies offer information, training and/or counseling to help Tulsa area residents live longer, healthier, and more productive lives.