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Deputy Director – MODUS

Post Date: September 13, 2023 at 10:42 am

Application Deadline: October 31, 2023

Agency Name: MODUS

Website Address:


Contact Name: Morgan Cabral

Job Inquiry Phone: (316)-393-5736

Job Inquiry Email:


Job Opening Title: Deputy Director

Job Opening Description:

Modus gives people rides to medical appointments, jobs, and school; and teaches Tulsans how to access
existing transit options. Through our diverse programming, Modus is working to close the gap between
access to transportation and good health while providing a level of family stabilization for those
experiencing hardship.

Job Opening Basic Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

Bachelor’s degree and four to ten years related experience serving as an assistant director or other
similar position that involves successful project, operations, and personnel management.

Must have a valid Oklahoma driver’s license and current vehicle insurance verification.
Must pass a background investigation.

 Advanced communication skills
 Advanced computer skills
 Advanced problem-solving skills
 Advanced organizational skills including organizing, time management, recording, reporting
 Advanced planning abilities, both tactical and strategic

 Action Oriented: Works hard; demonstrates energy for the things they see as challenging; not fearful
of acting with a minimum of planning; seizes more opportunities than others
 Managing Diversity: Manages all people equitably; hires variety and diversity without regard to
class; supports equal and fair treatment and opportunity for all.
 Ethics and Values: Adheres to an appropriate (for the setting) and effective set of core values and
beliefs during both good and bad times; acts in line with those values; rewards the right values and
disapproves of others; practices what they preach.
 Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a
high level of accomplishment.
 Compassion: Genuinely cares about people; is concerned about their work and non-work problems;
is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates
real empathy with the joys and pains of others.
 Decision Quality: Makes good decisions (without considering how much time it takes) based upon a
mixture of analysis, wisdom, experience, and judgment; most of their solutions and suggestions turn
out to be correct and accurate when judged over time; sought out by others for advice and solutions.
 Motivating Others: Creates a climate in which people want to do their best; can motivate many
kinds of direct reports and team or project members; can assess many kinds of direct reports and
team or project members; can assess each person’s hot button and use it to get the best out of
them; pushes tasks and decisions down; empowers others; invites input from each person and
shares ownership and visibility; makes each individual feel their work is important; is someone
people like working for and with.
 Organizing: Can marshal resources (people, funding, material, support) to get things done; can
orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently;
arranges information and files in a useful manner.
 Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before
finishing, especially in the face of resistance or setbacks.
 Time Management: Uses their time effectively and efficiently; values time, concentrates their efforts
on the more important priorities; gets more done in less time than others; can attend to a broader
range of activities.

 Primarily sedentary work with standing approximately 15% of the time and walking 15% of the
time and periodic lifting, carrying and pushing of up to 25 lbs.
 Operate routine office equipment including telephone, copier, facsimile, and calculator.
 Capable of ordinary communicating, including hearing and seeing a majority of the time.
 Routinely perform work on computer for an average of 4-6 hours per day.
 Work extended hours whenever required or requested by management.
 Travel domestically (both as driver and passenger) by automobile, commercial airlines, and
public transportation.
 Capable of regular, reliable and timely attendance.

Job Description Summary:

Provides overall management of personnel and Modus programs including development of budgets and
expense monitoring. Serves as second in command while working closely with Executive Director and
other members of leadership to plan, organize, monitor, direct, coordinate, and participate in activities
of personnel engagement in providing services to clients. Deputy Director will have both internal and
external facing responsibilities and will help drive the organization’s future growth and strategy through
operational execution.

 Reviews and modifies Modus Policy and Procedure manuals as indicated, to maintain compliance
with applicable licensing guidelines, safety regulations, state law and statutes, funding guidelines,
and contracting and monitoring requirements.
 Monitors Continuous Quality Improvement program activities pertinent to all agency programs
including the monitoring and upkeep of client, program and employee records, to maintain
compliance with applicable licensing guidelines, safety regulations, state law and statutes, funding
guidelines, and contracting and monitoring requirements.
 Reviews and approves statistical and narrative reports relevant to agency programs, for the purpose
of Modus Continuous Quality Improvement activities and in response to the reporting requirements
of funders and residential services monitoring entities in addition to those submitted to the
Executive Director and/or Board.
 Represents the agency at meetings with funders, program monitors, and at community meetings as
assigned and approved by the Executive Director.
 Participates in annual planning, development, implementation and program evaluation of goals and
 Establishes and maintains an effective system of communications throughout the organization.
 Represents the organization with major funders and the public.
 Assists with financial oversight, including development of budgets and expense monitoring.
 Other job duties as assigned.

Directly supervise program staff and is responsible for the overall direction, coordination, and evaluation
of Modus programs. Carries out supervisory responsibilities in accordance with the organization’s
policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;
planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.

Additional Information:

 Work performed primarily indoors in climate-controlled private office environment.



Tulsa Area United Way (TAUW) unites people and resources to improve lives and strengthen our communities. To do this, TAUW — with thousands of individual donors and companies — raises more than $25 million each year to support innovation grants, collaborative initiatives, shared technology services, and 59 human services organizations. This means 145 programs within Tulsa, Creek, Rogers, Okmulgee, Osage, and Wagoner counties empower a community working together to ensure that all of its members flourish and thrive.

During TAUW’s annual Day of Caring events, more than 6,300 volunteers provide direct service to area schools and nonprofits.

TAUW invests in these three building blocks for better lives:


TAUW supports lifelong learning in our community from our youngest to our oldest citizens through the provision of educational information, training, and counseling.


Thanks to supporters like you, thousands of Tulsa area residents have obtained employment, pulled themselves out of debt, and have been able to provide for their families.


Many of our partner agencies offer information, training and/or counseling to help Tulsa area residents live longer, healthier, and more productive lives.